Privacy
Privacy Policy
This policy explains what information Extension Cost Calculator UK may collect, why it is used, and the choices available to site visitors.
Who we are
Extension Cost Calculator UK is the data controller for personal information collected through this website. You can contact us at hello@extensioncostcalculator.co.uk with any privacy-related questions.
Information we collect
When you use the extension calculator, the values you enter are processed locally in your browser to produce an estimated budget range. No calculator inputs are transmitted to our servers or stored.
When you submit the contact form, we receive the details you provide: your name, email address, and message. Please do not send private financial documents, full property records, or other sensitive information through the contact form.
Lawful basis for processing
We process contact form submissions on the basis of legitimate interests (UK GDPR Article 6(1)(f)). Our legitimate interest is responding to enquiries sent to us voluntarily and improving the usefulness of the site. We do not process data for any purpose that overrides your interests or rights.
We do not use automated decision-making or profiling in connection with any personal data we collect.
How we use your information
We use contact form submissions solely to respond to your message and, where relevant, to improve the site content and calculator guidance. We do not use your contact details for marketing, and we do not sell or share personal information with third parties except where required by law or necessary to operate the service (see Data processors below).
Data processors
To operate this site we use the following third-party services that may process personal data on our behalf:
- Web hosting provider — stores site files and handles incoming web requests.
- Email delivery service — used to transmit contact form messages to us. Message content passes through this service in transit.
These processors act under our instructions and are not permitted to use your data for their own purposes.
Cookies
This site does not currently use third-party analytics or advertising cookies. A small number of functional cookies may be set by WordPress to support core site behaviour, such as security tokens for form submissions. These cookies are strictly necessary and do not track you across other websites.
You can manage or block cookies through your browser settings. A cookie consent notice is shown on your first visit to the site.
How long we keep your data
Contact form messages are retained for up to 12 months from the date received and then permanently deleted. We do not retain personal data beyond what is necessary to handle your enquiry and any reasonable follow-up.
Your rights
Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; and withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at hello@extensioncostcalculator.co.uk or use our contact page. We will respond within one month.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Changes to this policy
This policy may be updated as the site develops, particularly if new forms, analytics tools, or third-party services are added. The date at the top of this page reflects the most recent revision.